165 Million Passengers Took Zhengzhou Railway During the New Year Holidays

According to China Railway Zhengzhou Railway Administration Group Co., Ltd. (CR Zhengzhou), the passenger flow volume of CR Zhengzhou reached 165 million during the New Year holidays with an increase of 320,000 passengers and a growth of 24% on year-on-year basis, which means that 410,000 passengers were transported by CR Zhengzhou every day. 

During the holidays, the destinations of the passengers departing from Zhengzhou were mainly popular tourist cities, such as Beijing, Shanghai, Guangzhou, Shenzhen, Xi’an, and Chengdu. Main groups of the passengers were students, family visitors, tourists, and business people. The maximum daily passenger flow volume amounted to 490,000. At the Zhengzhou East Railway Station, 372 passenger trains on average operated every day during the holidays, transporting 350,000 person-times in total, a year-on-year growth of 43.8%. The newly operated Zhengzhou-Chengdu high-speed railway was in particular welcomed by passengers - the passenger load factor of high-speed trains departing from Zhengzhou East Railway Station to Chengdu East Railway Station, such as G2201, G2203, G2205, and G2211, was as high as 98%.

To facilitate passengers in their travel, the railway stations opened special service windows for rescheduling and canceling as well as manual service windows supporting 4 types of payment, namely cash, UnionPay, Alipay, and WeChat. Through purchasing and collecting tickets via self-service machines in separate zones, passengers enjoyed efficiency and convenience. In addition, for the transferring passengers of common-speed trains, high-speed trains, and intercity trains, additional transfer service personnel were appointed to provide thorough services for the passengers who needed transfers within half an hour.

Copyright by Zhengzhou Municipal Tourism Administration